Terms of Service
Effective date: June 10, 2026
1. Acceptance
These terms govern your use of the smarttpa.com website, including its informational pages, blog, and interactive demo (together, the “Site”), operated by SmartTPA LLC (“SmartTPA”). By using the Site you accept these terms. If you do not accept them, do not use the Site.
2. The Site is informational (platform services are separate
The Site describes SmartTPA’s third-party administration services. Those services) claims administration, eligibility, COBRA, reporting, and everything else the platform does: are provided only under separate written agreements (an administrative services agreement and, where applicable, a Business Associate Agreement). Nothing on the Site creates a client relationship, a quote, or a binding offer, and Site content is not legal, tax, medical, or benefits advice.
3. Do not submit protected health information
The Site is not a HIPAA-protected channel. Do not submit protected health information, claim details, or other sensitive personal information through the Site or to the sales addresses it lists. Plan members should use their plan’s member portal or the contact information on their ID card.
4. Demo environment
The interactive demo uses synthetic sample data. It illustrates how the platform works; it is not a live system, does not reflect any real plan or person, and carries no representation that any specific result will be achieved for your plan.
5. Acceptable use
You agree not to misuse the Site, including attempting to breach its access controls, probe or disrupt its infrastructure, scrape it at abusive volume, or use it to transmit malware or unlawful content. Good-faith security research reported responsibly (see our security page) is welcome.
6. Intellectual property
The Site, including its text, design, logos, and software, is owned by SmartTPA or its licensors and protected by law. You may view and share Site content for evaluating SmartTPA; any other reproduction or use requires our written permission.
7. Disclaimers
The Site is provided “as is” and “as available.” To the fullest extent permitted by law, SmartTPA disclaims all warranties about the Site, express or implied, including accuracy, availability, merchantability, fitness for a particular purpose, and non-infringement. Service commitments for the SmartTPA platform, where applicable, are made exclusively in signed agreements. Not on the Site.
8. Limitation of liability
To the fullest extent permitted by law, SmartTPA will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Site, and its total liability for any claim relating to the Site will not exceed one hundred U.S. dollars (US $100). This section does not limit liability that cannot be limited under applicable law, and it does not apply to platform services governed by signed agreements.
9. Governing law
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Any dispute arising out of your use of the Site is subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.
10. Changes
We may update these terms as the Site evolves. The effective date above reflects the latest revision; continued use of the Site after a change constitutes acceptance.
Contact
Questions about these terms: [email protected] · see also our privacy policy.